These Terms of Service govern your use of the DR. SECURITY application and website.

The application and its website are the property of DOCTOR SECURITY SL, with CIF B-65964686 and registered office in Barcelona, 22-24 Azalea street.
Doctor Security S.L. It is a Smart Phone mobile platform dedicated to the personal safety that has three applications:


This legal notice regulates access to and use of this application. The navigation through it attributed to any person the status of “User”, the prior acceptance of the terms of the General Conditions of Use listed below that still needed.





To use the content and services of the application will be essential prior acceptance of all the clauses contained in this legal notice, so the user is recommended a close reading of them, Dr.Security reserving the right to carry out the necessary modifications in both the content and conditions of access and use of content and services without notice.

Dr. Security reserves the right to modify at any time these Terms of Use as well as the right to suspend, discontinue or cease operating the application and / or the Website at any time.


By means software application provided by Dr. Security SL to provide services related to Dr. Security, services or services of their members, to be used in devices with Apple iOS and Android OS operating systems as well as its periodic and any other software or documentation that enables this application updates.


3.1.- The attribution of the status of ‘user’ implies the commitment by him to make a proper and lawful use at all times of all the content and services of the application and / or Web site in accordance with current legislation, with the applicable principles of good faith, public order and the rights and interests of others. Dr. Security may pursue any action in contravention of the above.

The user must not make unauthorized or fraudulent use of the Software and / or Website; Dr. Security used for illegal, illegal, contrary to the provisions of these Terms of Use, good faith and public order, harmful effects on the rights and interests of others, or in any way damage, disable or overload or impede the normal use or enjoyment of the application; App damage the systems or their suppliers or third parties; introducing or spreading computer viruses or any other systems that could cause damage to Dr. Security systems, its suppliers or third parties, attempting to access, use and / or manipulate data of Dr. Security, third parties and other users; reproducing, copying, distributing, allowing public access through any means of communication, transform or modify the contents, unless they have permission from the owner of the corresponding rights or it is legally permitted; obtain or attempt to obtain the contents using means or procedures other than those, as appropriate, they have been made available for this purpose.

3.2.- The user is only able to access the application through the authorized means. It is your responsibility to ensure that you have downloaded the correct application on your device. Dr. Security will not be liable if the user does not have a compatible device, or downloaded a version of the application is incompatible with your device.

3.3.- The Application is delivered to the user free of charge for personal and noncommercial use. Dr. Security reserves the right to modify or disable the application at any time for any reason, and to apply economic penalties by the application or user provided in accordance with these terms service.

3.4.- The user accepts the terms of the agreement with the supplier of its mobile network will continue in force for the use of the Application. Accordingly, it is possible that the Mobile Service Provider services charged for network connection while the application remains connected to the network, or economic positions third to occur. You accept responsibility for charges arising user.

3.5.- If the user is not the owner’s billing phone or device used to access the application, it will be assumed that you have permission from the owner to use the Application.

3.6.- The user does not perform or permit any third parties acting on their behalf to make or distribute copies of the application, try to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the application, create any kind of project derived from the application.

3.7.- The application allows you to access certain functions available on the website Such access shall be governed by the terms of use of the website.

3.8.- Access to the “User Portal” have restricted nature, only allowing access to it to Dr. Security clients, who own a key access will be provided. The User shall be responsible at all times for protection of its password, assuming, therefore, any damages that may arise from its misuse, as well as the transfer, disclosure or loss of it. If you forget the password or any other circumstance which endangers access and / or use by unauthorized third parties, the User shall immediately notify Dr. Security to your technical department immediately proceed to blocking and replacing of it, generating a new key you will be sent to your email. In any case, any transaction made before that communication are deemed by the User, who will be responsible and pay the expenses and / or damages arising from any access and / or unauthorized use that is made prior to such communication. If it introduced wrong key in 5 consecutive trials Dr. Security reserves the right to restrict access if the circumstances so require.


The personal data that the user provides through the Registration Form will be included in a file of personal data which is responsible Dr. Security, so any personal information provided during the use of the Application shall be used in accordance with the Dr. Security Privacy Policy.

In the event that the person who wants to register a minor, will be absolutely imperative that your tutor expressly provide your consent by sending the relevant documentation to

4.1.- Dr. Security shows strictly monitor the implementation of all duties and guarantees that is bound under the provisions of the current legislation on protection of personal data:

– Law 15/1999, of December 13, Protection of Personal Data.

– Royal Decree 1720/2007 of 21 December, approving the Regulation of Development of the Data Protection Act, and other applicable regulations.

4.2.- By completing the registration procedure voluntarily, users consent to their personal data are processed automatically by Dr. Security, which guarantees absolute confidentiality of all personal data provided by the User.

4.3.- The User undertakes, for its part, to maintain the same confidentiality on all data supplied, particularly with regard to their private passwords.

4.4.- To exercise rights of access, rectification, cancellation or opposition, notification address will, the user must send an email and Security Dr. respond via mail as requested by the user.

4.5.- The processing of data provided by Users Dr. Security will aim to provide personalized service, your data may be used for statistical and marketing purposes.

4.6.- As established in Title III of the LO 15/1999, of December 13, Protection of Personal Data, we inform Users can exercise without cause, the rights of access, rectification, cancellation and opposition of their personal data. For proceedings in which such rights are exercised, it will be as provided in the regulations, without requiring any consideration.

4.7.- The data provided by the user in the registration form must be accurate, current and truthful at all times, being obliged to communicate any changes made to them. Data to be completed in this procedure are those who have considered adequate, relevant and not excessive in relation to the purpose of collection. In case of refusal by the user to any of the requested data, Dr. Security reserves the right to exclude the same access and use of content and services for this application.

4.8.- Except User opposition, Dr. Security reserves the right to carry out the transfer of data to third parties for advertising and promotional purposes.


5.1- To use the application, the user must have a compatible phone or mobile device with an internet connection and that meets the minimum (Software Requirements) specifications.

5.2- Software requirements are: Apple devices with IOS operating system and devices with Android OS.

5.3- The software version of the application is subject to periodic updates to add compatibility with new features and services.

5.4.- Dr. Security 5.4 assures users that the application complies with the security levels of data protection established by Royal Decree 1720/2007 of 21 December, and that makes use of all the technical means at its disposal to prevent any alteration, loss, unauthorized access or misuse of such data.

5.5.- Dr. Security does not exercise any control over the links or hyperlinks to other Internet sites and their contents. In no event be liable for the contents of any link belonging to another website. The inclusion of these external connections will not imply any association, merger or partnership with the entities connected.


6.1- The User acknowledges and agrees that all rights of intellectual property on the contents and / or any other elements in the application and / or Website (including without limitation, trademarks, logos, trade names, text, images, graphics, designs, sounds, databases, software, flow charts, presentation, audio and video) belong to Dr. Security.

6.2- Hereby Dr. Security offers a revocable, nonexclusive and international character to use this application in the personal or professional level within the limits set by these license terms apply.

6.3.- The different contents of the Implementation of Dr. Security are protected by intellectual and industrial property as well as all other elements to be included. Their use for illegal purposes is prohibited, as well as their exploitation, reproduction, publication or distribution.

6.4.- Users can view, use, print, download and store different content and / or elements in the Application and / or Web Site solely for your personal, private and nonprofit use, without making any thereon act of decompiling, reverse engineering, modification, disclosure or supply, and need specific permission of Dr. Security being in any other case.


7.1.- Dr. Security S.L. not guarantee the availability and continued operation of the App and / or Website, or endorse the malfunction by its lack of connectivity may cause.

The use of the application by the user implies authorization to the company receiving alarm signals to activate the emergency call protocols 112 or any other number of health, police or fire emergency, without compromise or take responsibility for the result final.

7.2.- Dr. Security S.L. will not be a substitute for emergency services, but an intermediary in order to speed response times.

7.3.- In no event shall be held responsible Dr. Security for any loss or direct, indirect, special, punitive, exemplary or consequential damages arising from the use or access to the application, including the loss of benefits and the like , are not due or lack of compliance by the parties, whether for breach of contract, tort (including negligence), product liability or otherwise.

7.4.- Dr. Security will not be responsible for any damage or alteration to the user equipment as a result of the installation or use of the Application, including but not limited to computers, portable devices and mobile phones.

7.5.- Ningún aspecto de estos términos de la aplicación excluye o limita la responsabilidad de Dr. Security en relación a lesiones personales o a la muerte por negligencia, el fraude o las distorsiones fraudulentas, o cualquier otra responsabilidad que no se pueda excluir o limitar por ley.

7.6.- Dr. Security shall in no event be liable for any damages arising from:

– The lack of availability or accessibility to the Software and / or Website

– Failure of a technical nature, as well as any difficulties caused by them, disruption in the operation of the App and / or Website or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads on telephone lines, data centers in the Internet system or other electronic systems produced in the course of its operation.

– Fraudulent or negligent use of content and application services by users or third parties as well as damage that may be caused by third parties through unauthorized outside the control of Dr. Security interference.

– Illegal use of content and application services.

– Dr. Security does not guarantee the absence of viruses or other elements in the application and / or website introduced by outsiders Dr. Security that may cause alterations in the hardware or software of the user or in electronic documents and files stored in their systems.

– Lack of availability or accessibility to the application.

– Accuracy of information provided by the user.

– Accuracy, reliability, timeliness or accuracy of third party content or links to third-party websites that are published on the website of Dr. Security.

7.7.- Dr. Security adopts various protection measures to protect the application and / Website and its Contents against attacks by third parties. However, Dr. Security does not guarantee that unauthorized parties can not meet the conditions, characteristics and circumstances in which the user accesses the app and / or Web, and therefore is in no way responsible for any damages that may result from such unauthorized access.

7.8.- The possible malfunction of the HELP ME application would not result in damage to the phone where it is installed, only the transmission of alarm signals, position, etc … for that application.

“HELP ME” also provides information on security settings in urban areas. This information has been agreed by staff and private security personnel from various law enforcement bodies with over 20 years experience in the sector. The criteria on which it is based Dr. Security for this purpose are evaluation standards such as:

– Brightness

– Private CCTV

– CCTV public

– Police Presence

– Presence private security

– Presence citizen security

– Informal Safety

– Descampado or depopulated

– Ability to be seen

– Possibility to be heard

– History crimes committed in that area

– Inertia risk proximity zone by

– Transit rodad

– Etc.


These criteria have been formulated with particular attention to all the streets that have been treated and are variable depending on the time and day of the week depending on the position in which we find ourselves. The result of this formulation offers a security where the value 0 (zero) is the maximum value in environmental safety and 5 minimum, both the location and the time (although the schedule has been contrasted previously by our consultants).

Similarly, Dr. Security S.L. is not responsible for any shortcomings on the routes may be reported as points of health emergency or security, they are recommendations route regardless of the current status or the existence of other best routes.


7.9.- In applying “SMART CONTROL” are tools to control the handset remotely. The company Dr. Security S.L. is not responsible for any use that can be given by the customer, for any purpose that violates any laws regarding privacy in any country where the customer is located.

7.10.- With the signing of these Terms of Use, the User declares that hold harmless from any claims Dr. Security, its parent company, directors, partners, employees, attorneys and agents, resulting from breach by User any provision in these Terms of Use or any applicable law or regulation to, breach or violation of third party rights and breach of the permitted use of the Software and / or Website.


8.1- This application is available for handheld mobile devices running Apple iOS and Android OS operating systems. Dr. Security will make every reasonable effort to ensure that the application is available at all times. However, you agree that delivery of the Application is made through Internet and mobile networks and therefore the quality and availability of the Application may be affected by factors outside the responsibility of Dr. Security control.

8.2- Dr. Security, its group of companies and its subcontractors not responsible for the unavailability of the Application, difficulties or inability to download or access their content are made, or any other failure of the communication system that could cause the application unavailable.

8.3- Dr. Security can not be held responsible for technical service and maintenance of the Application.


9.1.- Dr. Security can terminate the use of the application at any time upon notice to the user. At the end of such use, also it puts an end to all rights and licenses granted to the user, who must stop using the software.

9.2.- Under the provisions of Law 34/2002 of July 11, services of the information society and electronic commerce, the user may unsubscribe at any time and always free as user Application and Web Portal of it. You can apply by e-mail to the e-mail

10.- Disclaimer WARRANTIES

In order to avoid doubts and according to the maximum allowed by law, Dr. Security disclaims any liability with regard to any implied warranties arising from the application.


This legal notice and all other contents of the website and the relationship between Dr. Security and User shall be governed by and construed in accordance with Spanish law, being subject to the jurisdiction of the Courts of Barcelona for the resolution any dispute, claim or controversy regarding these Terms of Use or the relationship between them.